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Banner Desert Medical Center
Mesa, AZ
(9 reviews)

Rating Breakdown

Team Culture4.0 / 5.0
Communication Interdisciplinary Coordination0.0 / 5.0
Resources Support Staff4.0 / 5.0
Safety Best Practices3.0 / 5.0
Workload3.5 / 5.0
Compensation Benefits3.5 / 5.0
Staffing Levels Ratios4.0 / 5.0
Leadership Management Support3.5 / 5.0

Reviews Received

  • December 29, 2022
    Intensive Care
    3.5

    ICU: Three ICUs: CVICU, trauma/neuro (TNICU), and MICU. High acuity ICUs. TNICU and MICU share staffing, so their core nurses are somewhat “cross-trained;” although the specialties have obvious differences. There is no intensivist on-site at night for critical care or neuro crit patients—only for the trauma patients. Need orders? Expect to call an off-site call center to get orders from providers who aren’t visualizing your patients. One charge RN across the two units with, if staffed, a clinical/resource charge for each. Charge nurses with minimal nurse experience over a level 1 trauma ICU and over 40 beds total between the two larger ICUs. ICUs will desperately request overtime staffing just to float 5 of their nurses (travelers first) to stepdown, the ED, etc. The whole hospital is short-staffed; and as an ICU nurse, expect to fill those holes. There is no rule about how many patients an ICU nurse can accept when floated. Most of my concerns come from decisions of administration. Few staff nurses at BDMC were unfriendly. I will always advocate that most of those nurses were too hardworking to be accepting the bare minimum from a mega hospital system like Banner, especially with lots of other hospital systems in the area. Sadly, many didn’t even recognize how unsafe their working environment was because they appreciated having so much “autonomy”. BDMC is a nice hospital with great technologies. In fact, they did some things very well that I’d love to see back home. But it’s just not appropriately resourced for as many patients as they accept and for having the busiest ER in the state. With that being said, contracts were not cancelled to my knowledge (unless the nurse was a poor fit) and I only experienced one rate cut of $500/wk.

  • December 6, 2022
    Intensive Care
    4.5
  • December 6, 2022
    Intensive Care
    4.5
  • July 7, 2023
    Telemetry/Step-down
    4.0

    Over 40+ modules required. Work every other weekend. 1 CNA for 20-30pts per floor. A lot of charting, Cerner. A lot of the tech/ phones/ vitals machines either work half the time. Machines are consistently breaking down. Overtime for travelers is not allowed. Most travelers are frequently floated, but usually only at the start of shift, sometimes mid-shift. Call center for docs on NOC, usually don't set eyes on pt. Usually one staff RN per 5+ travelers (mostly new RNs). Staff members are used to working with travelers so they are usually pretty fair and friendly. 700+ beds. Observation ratio 1:5 NOC. Charge nurses look over more than one unit at a time, on different floors. Offered an extension at a pay cut, no thank you summers are 100+ degrees Fahrenheit.

  • September 13, 2023
    Emergency Room
    3.5

    I worked on the adult side of the ED. They will occasionally ask you to float to the pediatric ED if you have experience. My contract was cut a month early at this site. Banner now has to give you a months notice before cancelling travelers. Very busy ED with high acuity patients. Staff is not super friendly but loved all the travelers I worked with here. If you have ICU admits the ratio is 1:2. Regular ratio is 1:4. Physicians weren’t very approachable/hard to get ahold of. For boarder patients, inpatient team was difficult to reach to explain plan of care/getting orders placed. Cerner is their charting system.

  • February 7, 2024
    RNIntensive Care
    4.0

    Canceled once a wk for 12/13wks. Staff was helpful but lots of travelers. Floated to step-down with 1:4 ratio frequently. I would take another contract here pay depending & alterations to cancelation policy. Once a wk is just too frequent & made the pay not worth the duplication of expenses.

  • March 31, 2025
    RN/BSNIntensive Care
    3.5

    I took a contract in CVICU but was floated to every icu. Truly it should be just an ICU float position rather than hiring for each icu because they don’t keep you on your unit. The biggest issue I had with floating is being floated to patient transport without any explanation that this was a possibility. The first time being my 2nd shift off orientation. I was only shown the different icus ons orientation. This is a huge (and rather confusing) hospital. I go to the transport unit. I’m handed a binder to read of how to do the job and then given a monitor and an assignment to pick up a patient in a location I’ve never been and take them to a location I’ve never been. If floating to transport is something that happens often it should have been added to orientation on the expectation as well as an actual tour of the hospital. • The inconsistency with the floating was also a problem. They post the assignment for all ICUs on one page. There is always at least one traveler on every unit(usually at least 3-4), yet when I work 3 days in a row I’m on a different unit every shift. No continuity on putting travelers on the same unit they just go down a list and fill in the holes that aren’t core staff. • I get canceled at least every other week. But my agency still has so many postings for positions available. Not sure why they need MORE travelers since they barely staff the ones they have. • Floating to PCU the ratio is 4:1. That’s reasonable, but I had an open room and all of a sudden an ER patient shows up without report. Apparently the expectation is for the nurse to look on a forum separate from the actual charting system to see if you have a patient coming (no alerts) and you have 30 minutes to look up the patient before they are brought up. The ER is not required to give report (this is not ER bashing is a system complaint). This is so incredibly unsafe. • Most direct interactions I had with the staff were great, but I OFTEN heard core staff traveler bashing which is discouraging considering a good percentage of staff are travelers so that they are able to keep ratios safe. • Not the worst hospital I have ever worked at just wanted to give people an idea of what they’re signing up for

  • April 1, 2025
    Telemetry/Step-down
    3.5

    I currently work here, the lack of employees is irritating as nurses were do the jobs of a tech & even respiratory. I am usually unable to take a lunch break on my floor. Pay is lower than other facilities such as Honor Health or Dignity. Facility is upgraded in Women/Children’s tower, with WOW(s) built into each room

  • January 5, 2026
    Telemetry/Step-down
    3.0

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